Skip to main content

Main menu

  • Articles
    • Current
    • Early Release
    • Archive
    • Rufus A. Lyman Award
    • Theme Issues
    • Special Collections
  • Authors
    • Author Instructions
    • Submission Process
    • Submit a Manuscript
    • Call for Papers: Moving from Injustice to Equity
  • Reviewers
    • Reviewer Instructions
    • Reviewer Recognition
    • Frequently Asked Questions (FAQ)
  • About
    • About AJPE
    • Editorial Team
    • Editorial Board
    • History
  • More
    • Meet the Editors
    • Webinars
    • Contact AJPE
  • Other Publications

User menu

Search

  • Advanced search
American Journal of Pharmaceutical Education
  • Other Publications
American Journal of Pharmaceutical Education

Advanced Search

  • Articles
    • Current
    • Early Release
    • Archive
    • Rufus A. Lyman Award
    • Theme Issues
    • Special Collections
  • Authors
    • Author Instructions
    • Submission Process
    • Submit a Manuscript
    • Call for Papers: Moving from Injustice to Equity
  • Reviewers
    • Reviewer Instructions
    • Reviewer Recognition
    • Frequently Asked Questions (FAQ)
  • About
    • About AJPE
    • Editorial Team
    • Editorial Board
    • History
  • More
    • Meet the Editors
    • Webinars
    • Contact AJPE
  • Follow AJPE on Twitter
  • LinkedIn
Research ArticleRESEARCH

Expert Consensus Building and Creation of a Universal Evaluator Rubric to Assess Student Communication Skills

Susanne G. Barnett, Andrea L. Porter, Sheila M. Allen, Karen M.S. Bastianelli, Jennifer S. Chen, Marlowe Djuric Kachlic, Casey E. Gallimore, Kristen L. Goliak and Jeffrey C. Reist
American Journal of Pharmaceutical Education October 2020, ajpe848016; DOI: https://doi.org/10.5688/ajpe848016
Susanne G. Barnett
aUniversity of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Andrea L. Porter
aUniversity of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin
bEditorial Board Member, American Journal of Pharmaceutical Education, Arlington, Virginia
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Sheila M. Allen
cUniversity of Illinois at Chicago College of Pharmacy, Chicago, Illinois
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Karen M.S. Bastianelli
dUniversity of Minnesota College of Pharmacy, Minneapolis, Minnesota
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Jennifer S. Chen
dUniversity of Minnesota College of Pharmacy, Minneapolis, Minnesota
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Marlowe Djuric Kachlic
cUniversity of Illinois at Chicago College of Pharmacy, Chicago, Illinois
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Casey E. Gallimore
aUniversity of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Kristen L. Goliak
cUniversity of Illinois at Chicago College of Pharmacy, Chicago, Illinois
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Jeffrey C. Reist
eUniversity of Iowa College of Pharmacy, Iowa City, Iowa
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Info & Metrics
  • PDF
Loading

Abstract

Objective. To develop a rubric using an expert consensus building process for multiple evaluators to assess student performance of patient communication.

Methods. Faculty and staff from six colleges/schools of pharmacy collaborated on a multi-step expert consensus building process to create a final version of a communication rubric. First, faculty and patient content experts evaluated each item in the rubric for its relevance, criticality, and global comprehensiveness using a 5-point Likert scale (0=not at all, 4=to a high extent). Data was analyzed through descriptive statistics. Faculty members evaluated the results and came to consensus on the second version of the rubric. A corresponding codebook was developed and refined through a two-phase process.

Results. The initial communication rubric was evaluated by 13 expert reviewers. Mean global comprehensiveness on the rubric was 3.83 for faculty experts and 3.5 for patient experts. After evaluating results from the expert consensus building, 14 items on the rubric did not change, five items were revised, three items were removed, and two items were added. The second version of the instrument included 20 items in six topic areas. A codebook was finalized to increase scoring consistency of the 20-communication items.

Conclusion. Overall, content experts reported high global comprehensiveness of the rubric. Faculty collaborations from multiple schools of pharmacy resulted in a 20-item communication rubric and codebook that can be used to increase student scoring consistency.

Keywords
  • communication rubric
  • medication education
  • patient education
  • assessment tool
  • consensus building
  • Received February 4, 2020.
  • Accepted July 19, 2020.
  • © 2020 American Association of Colleges of Pharmacy
PreviousNext
Back to top

In this issue

American Journal of Pharmaceutical Education
Vol. 84, Issue 12
1 Dec 2020
  • Table of Contents
  • Index by author
Download PDF
Email Article

Thank you for your interest in spreading the word on American Journal of Pharmaceutical Education.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Expert Consensus Building and Creation of a Universal Evaluator Rubric to Assess Student Communication Skills
(Your Name) has sent you a message from American Journal of Pharmaceutical Education
(Your Name) thought you would like to see the American Journal of Pharmaceutical Education web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
1 + 12 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.
Citation Tools
Expert Consensus Building and Creation of a Universal Evaluator Rubric to Assess Student Communication Skills
Susanne G. Barnett, Andrea L. Porter, Sheila M. Allen, Karen M.S. Bastianelli, Jennifer S. Chen, Marlowe Djuric Kachlic, Casey E. Gallimore, Kristen L. Goliak, Jeffrey C. Reist
American Journal of Pharmaceutical Education Oct 2020, ajpe848016; DOI: 10.5688/ajpe848016

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
Expert Consensus Building and Creation of a Universal Evaluator Rubric to Assess Student Communication Skills
Susanne G. Barnett, Andrea L. Porter, Sheila M. Allen, Karen M.S. Bastianelli, Jennifer S. Chen, Marlowe Djuric Kachlic, Casey E. Gallimore, Kristen L. Goliak, Jeffrey C. Reist
American Journal of Pharmaceutical Education Oct 2020, ajpe848016; DOI: 10.5688/ajpe848016
del.icio.us logo Digg logo Reddit logo Twitter logo CiteULike logo Facebook logo Google logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
  • Info & Metrics
  • PDF

Similar AJPE Articles

Cited By...

  • No citing articles found.
  • Google Scholar

More in this TOC Section

  • Assessing Learners’ Attitudes Towards Pharmacogenomics Using Their Own Pharmacogenomics Testing Results
  • The Impact of Eliminating Backward Navigation on Computerized Examination Scores and Completion Time
  • Using Best-Worst Choice Methodology in a Survey of Pharmacists Regarding Pharmacy Practice Skills Teaching
Show more RESEARCH

Related Articles

  • No related articles found.
  • Google Scholar

Keywords

  • communication rubric
  • medication education
  • patient education
  • assessment tool
  • consensus building

Home

  • AACP
  • AJPE

Articles

  • Current Issue
  • Early Release
  • Archive

Instructions

  • Author Instructions
  • Submission Process
  • Submit a Manuscript
  • Reviewer Instructions

About

  • AJPE
  • Editorial Team
  • Editorial Board
  • History
  • Contact

© 2021 American Journal of Pharmaceutical Education

Powered by HighWire