RT Journal Article
SR Electronic
T1 Faculty and Student Expectations and Perceptions of E-mail Communication in a Campus and Distance Doctor of Pharmacy Program
JF American Journal of Pharmaceutical Education
JO Am J Pharm Educ
FD American Association of Colleges of Pharmacy
SP 191
DO 10.5688/aj7410191
VO 74
IS 10
A1 Foral, Pamela A.
A1 Turner, Paul D.
A1 Monaghan, Michael S.
A1 Walters, Ryan W.
A1 Merkel, Jennifer J.
A1 Lipschultz, Jeremy H.
A1 Lenz, Thomas L.
YR 2010
UL http://www.ajpe.org/content/74/10/191.abstract
AB Objective. To examine faculty members' and students' expectations and perceptions of e-mail communication in a dual pathway pharmacy program.Methods. Three parallel survey instruments were administered to campus students, distance students, and faculty members, respectively. Focus groups with students and faculty were conducted.Results. Faculty members perceived themselves as more accessible and approachable by e-mail than either group of students did. Campus students expected a shorter faculty response time to e-mail and for faculty members to be more available than did distance students.Conclusion. E-mail is an effective means of computer-mediated communication between faculty members and students and can be used to promote a sense of community and inclusiveness (ie, immediacy), especially with distant students.